• How far can you ship my Vehicle?

    For a limited time, we’ll deliver your Tesla to anywhere in CA for just $100.

  • Can I use my Autonomy vehicle to drive for Uber/Lyft?

    Autonomy cars cannot be used for gig economy services such as transportation, grocery, or food delivery services. They are for personal use only.

  • Is my Autonomy Tesla eligible for a “California EV Rebate”

    Subscribers are not eligible to receive the state rebate. As the registered owner of the vehicle, Autonomy uses it to offset our own purchase prices. It’s just one of the ways we keep our operational costs down and pass on savings to our subscribers.

  • What is a subscription?

    An Autonomy subscription is a flexible vehicle-use agreement that lets you get a car without buying or leasing it.. We own the car. You pay monthly and drive it for as long as you like, then give it back when you’re done.

  • Why a subscription?

    This is a radically new way to get your next vehicle.

    You’re NOT buying a car, which makes everything easier. You don’t need to hassle with negotiation, title, or registration, or worry about the small stuff, like routine maintenance.

    We are NOT lending you money, which makes the contract simple and fully digital. You can even pay for your subscription entirely with your credit card.

  • How do I subscribe?

    Subscribe to a Tesla Model 3 in three easy steps:

    1. Make your reservation with a fully refundable $100 deposit.
    2. Set up your account with a valid driver’s license and a digital form of payment to determine eligibility.
    3. Schedule pickup or delivery.
  • Is my security deposit refundable?

    In a word, yes. Your Tesla Model 3 subscription requires a total security deposit of $500. It’s split into two payments and is completely refundable if you change your mind, or at the end of your subscription if no other amounts are due.

    The first $100 is the reservation deposit, which secures your place in line. Then, once you’ve been qualified, the remaining $400 holds your vehicle and lets you schedule a pickup.

  • What if I change my mind?

    Autonomy is the freedom to choose what’s best for you. That’s literally why we started this company. If you decide you’re no longer interested in a Tesla Model 3 before you activate your subscription, we’ll refund your entire security deposit, no questions asked. Simply give us a call at 1-800-AUTONOMY (800-288-6666) to cancel your reservation. Once issued, the refund will typically take five to seven business days to process.

  • Why do I have to pay a start fee?

    Think of it like a down payment (commonly called a “Cap. cost reduction” in traditional leases), which is one of the factors that helps lower the cost of your monthly payment. Choose the combination of start fee and monthly payment that is right for you; it’s all customizable.

  • Does Autonomy offer insurance coverage for my subscription vehicle?

    Autonomy currently does not sell insurance, so you are required to secure your own insurance for your Autonomy vehicle. Coverage must meet the minimum liability insurance requirements for your state as well as the Autonomy required maximum deductible of $1,000 for comprehensive and collision. For helpful information on how to find an insurance provider, feel free to visit insurance.ca.gov. If you have questions, please call 1-800-AUTONOMY (800-288-6666) for assistance.

  • How do I add my Autonomy vehicle to my insurance policy?

    To add the Autonomy vehicle to your policy, simply list us as the "Additional Insured/Loss Payee." Specific details are provided in the app. 

    Your policy must meet the following CALIFORNIA criteria:

    • Minimum Liability Coverage: $15,000 per person/$30,000 per accident/$5,000 property damage. (This is the state minimum, but we recommend you get higher coverage limits.)
    • Collision and Comprehensive Coverage: Maximum deductible of $1,000.
    • Uninsured/Underinsured Coverage: $15,000 per person/$30,000 per accident. (This is the state minimum, but we recommend you get higher coverage limits.)
  • What routine maintenance is covered?

    Your Tesla EV subscription includes routine maintenance performed by authorized Autonomy service providers, like tire rotations, cabin air filter replacements, and component checkups.

    As an electric vehicle, the Tesla Model 3 doesn’t require traditional oil changes, emission checks, fuel filters, or spark plug replacements. And thanks to regenerative braking that returns energy to the battery, even brake pad replacements are uncommon.

  • Is there a mileage limit?

    Your Autonomy subscription includes 12,000 miles per year, or roughly 1,000 miles per month. So if you subscribe to a car for three months, your mileage allowance is 3,000 miles. Of course, if you need to drive more, that’s OK. Additional mileage will cost just $0.25 per mile. 

  • How do I pay for my Autonomy subscription?

    Making your monthly payments is easy with autopay. You’ll provide a credit card or a checking account during activation, and your payment will be automatically deducted each month on the same date that your subscription started. In some cases, subscribers will be asked to provide a backup payment method as well.

  • Are these used cars?

    Because Autonomy owns and registers the vehicles, they are classified as used cars. But most of our vehicles have not had previous owners and typically come with fewer than 500 miles. All our subscription vehicles are covered under warranty.

  • How long is the subscription?

    Keep your Autonomy vehicle for a minimum of three months. After that, drive it for as long as you like, or return it by giving us a 28-day advance notice.

  • What’s included in an Autonomy subscription?

    Your Tesla Model 3 subscription includes:

    • Vehicle registration.
    • 12,000 miles per year.
    • Routine maintenance.
    • Roadside assistance.

    *Current Tesla policy does not allow subscribers to utilize full self-driving capability.

  • Is Autonomy available in my state?

    Autonomy subscriptions are currently available in California for iOS devices. We will be expanding to new locations and Android soon. Sign up in the app for email updates to find out when Autonomy will be available near you.

  • Is the Autonomy app available on my Android device?

    Currently, the Autonomy app and subscriptions are available only on iOS devices, but we plan to make them available on Android devices soon. Sign up for email updates to find out when Autonomy will be available on your device.

  • What’s the catch?

    Seems too good to be true, right? But it’s not. An Autonomy subscription is designed to meet the needs of a changing population who are thinking about cars in a completely new way. If you don’t want the hassles of buying and then owning your car, you now have autonomy to choose something better.

    This is fast and easy access to mobility, including the latest and most sought-after EV technology, free from long-term debt and long-term commitments, straight from your phone.

  • Is my personal data safe with Autonomy?

    Autonomy takes your online privacy seriously, which is why we have a Privacy Policy that helps our customers understand what data we collect, how we use your data and the privacy rights you have.

  • Does my subscription include an HOV sticker?

    Yes, your Tesla Model 3 subscription includes an HOV sticker at no additional cost. If you’d like one for your Autonomy vehicle, notify our specialist during delivery or call our team at 1-800-AUTONOMY (800-288-6666). DMV processing times for new requests can take up to 120 days.